Admission process
Our team will guide you through every step, including insurance support and required documentation.
Consult the specialist and receive a treatment plan.
Complete admission formalities with ID and insurance details.
Pre-op checks and counseling are completed before admission.
Room allotment and bedside orientation by nursing staff.
Discharge process
We aim for a smooth discharge with clear next steps and recovery guidance.
- Doctor review and discharge summary
- Billing and insurance settlement
- Medication schedule and rehab plan
- Follow-up appointment confirmation
Visiting hours
To ensure patient comfort, visiting hours are structured for rest and recovery.
- Morning: 11:00 AM – 12:30 PM
- Evening: 5:00 PM – 7:00 PM
- ICU visiting as per doctor instruction
- Emergency exceptions allowed
What to bring
- Government ID and insurance card
- Previous medical records and reports
- Current medications list
- Comfortable clothing and footwear
- Personal toiletries and essentials
Pre & post-surgery guidance
- Follow fasting instructions before surgery
- Stop medications only as advised by your doctor
- Arrange a caregiver for discharge day
- Continue physiotherapy as scheduled
- Keep the wound clean and dry
Patient FAQs
Quick answers to the questions we hear most often.
Do you offer cashless hospitalization?
Yes. We support cashless claims with major TPAs. Please bring your policy card and ID.
How early should I arrive for an appointment?
Arrive 15 minutes early for registration and vitals.
Will physiotherapy start immediately after surgery?
Most patients begin gentle physiotherapy within 24 to 48 hours, based on clinical assessment.
Can family members stay overnight?
One attendant is allowed for select wards. Please ask the nursing desk for details.
Do you provide home physiotherapy?
Yes, home physiotherapy is available for select cases after clinical review.
Need help planning your visit?
Our care coordinators are available on WhatsApp and phone to guide you through appointments, insurance, and pre-op preparation.