Cashless hospitalization, made simple
Our billing desk coordinates with your insurer or TPA to reduce paperwork and waiting time. Final approval depends on policy terms.
TPA and insurer partners
We regularly work with the following TPAs and insurers for orthopaedic and physiotherapy claims.
Medi Assist
FHPL
MDIndia
Paramount Health
TTK Healthcare
ICICI Lombard
HDFC ERGO
Star Health
New India Assurance
United India Insurance
National Insurance
Aditya Birla Health
Documents required
Carry these documents to avoid delays in pre-authorization.
- Photo ID and policy/TPA card
- Doctor consultation notes and diagnosis
- Previous medical records (if any)
- Employer letter or e-card (for corporate plans)
- Recent lab reports or imaging scans
Cashless claim process
1
Share your policy details and ID at the billing desk.
2
Our team submits the pre-authorization request to the TPA/insurer.
3
Insurer reviews the request and confirms approval or queries.
4
Once approved, treatment proceeds as planned.
5
Final settlement is done after discharge as per insurer rules.
Insurance help desk
For support, contact our insurance desk. We respond within working hours.
Phone: 095970 40918 | Email: insurance@gopalortho.com
Timings: Mon–Sat 9AM–7PM | Emergency billing: 24/7